QT Nail Art Reviews

I had a gel pedicure done here today and was disappointed with the quality. I originally wanted a chrome powder design. The technician, Cindy, kept repeating that it would cost an extra $15. I said OK and was willing to pay the additional charge, but she continued bringing up how expensive it was. I found that very unprofessional and uncomfortable. If a service is available and a customer agrees to the price, there is no need to repeatedly emphasize how expensive it is. If the technician was not comfortable doing the design, it would have been better to simply say so. As a result, The nail surfaces are uneven and bumpy, and several of the toenails were not filed straight. I noticed the issues immediately after leaving the salon. The color looks nice, but the shaping and finishing work were rushed and lacked attention to detail. Unfortunately, this was not the level of service I expected. What is make this worse, I was charged what was labeled as sales tax on my receipt because I paid with credit card. Is that tax actually being reported and paid to the state, or is it a credit card processing fee? Can you tell me whether that amount is actually being remitted to the government as sales tax? Avoid this place. Reply: I am not interested in a redo. I only expect a full refund. Your front desk asked for my phone number when I checked out so I believe the salon should have contacted me directly instead of asking me to reach out after I left a review. If this matter is not resolved promptly, including my concerns regarding the charges listed on my receipt, I will file a complaint with the appropriate New York State authorities for further review.

I’m a regular here and came in for a regular manicure and pedicure because I needed something quick. However, I was charged an extra $10 to remove the outgrown gel on my toes, even though there was barely any gel left on the smaller toes. The removal also didn’t take much time since they use a machine to remove it. From what I understand, the removal would’ve been free only if I upgraded to a gel pedicure. Personally, that makes it feel like customers are being pushed into paying for a more expensive service than they originally came in for. If the charge had been around $5–8, I could understand it more, but charging $10 on top of a $29 regular pedicure means I’m paying almost $40 for a basic pedicure. At that point, it feels like you might as well just get the gel service instead. Other than that, the staff are always kind and welcoming, which is why I continue coming here. But today, oddly, I felt a bit of negligence from the staff for one the person who did my manicure did a horrible job. Although I mentioned there was cuticles still there she left them and did not clean my nails properly and I feel this was all because I mentioned how charging a person who came here previously for your service is being charged during service again a $10 fee for a simple removal. Anyways, I checked out and realized that the owner in which I assume did not request my number as normal and didn’t mention I had a $5 coupon. Quiet, odd considering they were adamant I paid $10 for gel removal. I thought of not leaving this review cause usually I receive great service and I alway tip each individual 20+ for doing my nails but today without question they neglected their customer.

Amazing nail salon! The service is professional and my nails look stunning. 10/10 recommend!

My experience here was phenomenal and Ellie was kinda and paid special attention to detail as it was my first time coming to the salon. I did UV gel also for the 1st time and it came out wonderfully. The salon itself was very clean and well maintained, and the staff was extremely friendly. I will 100% be coming back.

By far the cleanest and nicest nail salon in all of queens…… would highly recommend to anyone who’s looking for an amazing experience and an amazing job done by all the staff. I’m extremely picky and they’ve definitely met all of my expectations.